4R Business System Privacy Policy
Here at 4R Business System, we respect your right to privacy. Protecting your privacy and the confidentiality of your personal information is a high priority for 4R Business System. Personal information regarding this website and all 4R Business System online portals (and any other 4R Business System printed materials) means information we hold about you from which we can search for and retrieve your identity. For example, we may collect and use your name and address details when you acquire or use particular 4R Business System products or services. 4R Business System understands that collecting your personal information imposes a serious responsibility upon us. We are committed to protecting your personal information. Where your personal information may be disclosed, and to the extent that we can, we believe in giving you a choice as to whom we may disclose your personal information to, and how these third parties may use your personal information for direct marketing.
Collecting and storing your personal information We collect personal information directly from you, and only to the extent necessary, to deliver and ensure that 4R Business System provides you with your requested product or service. For example, we collect personal information from you when you fill in our client application form online. We will always attempt to collect personal information from you using lawful and fair means, and never in an unlawful manner. The type of personal information we may collect from you generally comprises of name, company name, address, industry, number of staff in your company, years in business, contact details (including phone, fax and e-mail) and social media profiles (optional). We may also collect personal information such as your password through the process of joining 4R Business System as a client. If we do not collect this information, we may not be able to provide you with the 4R Business System product or service you have requested. If you supply us with the personal information of a third party, you agree to notify that third party of this Privacy Policy. Any information provided to and collected by 4R Business System is stored in Dropbox accounts as well as locally. Information provided to Salesforce, Eventbrite and Hubspot through our website will be stored on their own servers. We reserve the right to store your personal information even after you discontinue your 4R Business System client status. If you choose to not continue as a 4R Business System client, please contact us directly to request the deletion of all your personal information.
How we make use of your personal information 4R Business System will collect your personal information to provide you with, or give you access to, a particular 4R Business System product or service. 4R Business System may choose to disclose your personal information for the main purpose for which we collect it, with such disclosure reasonably expected by you. Some of these examples include, but are not limited to: Helping 4R Business System develop a stronger relationship with you; Internal client management, accounting and finance; Administrative reporting; Protecting you and 4R Business System from fraud; and As part of a 4R Business System campaign. Occasionally, we may employ a third party and may also disclose your personal information to them for the purposes of facilitating the distribution of marketing materials to you. We will not do this if you ask us not to do so. There are other situations where we are compelled by law to disclose your personal information. For instance, under certain circumstances we may be compelled to provide your personal information to law enforcement agencies or the Australian Taxation Office.
Direct Marketing 4R Business System may use the personal information we collect from you to identify particular 4R Business System products and services we believe may be of interest or benefit to you from third parties. This may include activities such as competitions, policy announcements or campaigns. We may then contact you to let you know about these products and services. If you do not wish to receive this direct marketing information from 4R Business System, please let us know.
Quality and accuracy of your personal information Accurate personal information about you enables us to provide you with the best possible service. 4R Business System will take reasonable steps to ensure the personal information we collect, use and disclose is accurate, complete and up-to-date. If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately at [email protected] and we will take reasonable steps to correct it.
4R Business System Campaigns 4R Business System conducts various campaigns and from time to time may use your contact details to update you on the status of a campaign if we believe it may be of interest to you. If you do not wish for 4R Business System to contact you via phone or email during a campaign, please let us know.
Security of your information 4R Business System takes reasonable steps to protect your personal information from loss, misuse, unauthorised disclosure or destruction.
Credit card details No credit card details are ever collected by or stored on our website or our system. Your credit card details will be collected and processed by PayPal and its secure gateway when you choose to join 4R Business System. We recommend checking PayPal’s Privacy Policy and your right to confidentiality under their Policy prior to providing your credit card details.
Cookies on 4R Business System website A "cookie" is a packet of information that allows the 4R Business System server (the computer that houses our website) to identify and interact more effectively with your computer. When you access our website for the first time, we may send you a cookie that gives you a unique identification number. Cookies do not identify individual users, although they do identify a user's Internet browser type and your Internet Service Provider. They may also store your usage information or settings in your browser. Our cookies allow us to keep track of the pages you have accessed while visiting our website. If you browse our website after signing into your client portal, it also allows you to page back and forwards through our website and return to pages you have already visited without requiring you to log in to our home page again. Our website is built using Weebly, who may also send you cookies. You can configure your Internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your Internet browser's instructions or help screens to learn more about these functions.
Use of ChatGPT and AI Technologies
1. Introduction to AI Interaction: 4R Business System employs AI technologies, including ChatGPT, to assist with customer inquiries, support, and various other interactive functions on our platforms. This helps us provide quick and efficient responses to user queries.
2. Data Collection: When interacting with our AI chatbot, the questions, feedback, or any information you provide may be processed and stored to improve the quality of our services and for training purposes. No personal identifiers will be used to identify an individual unless explicitly provided by the user for the purpose of the conversation.
3. Data Usage: The primary purpose of data collection during AI interactions is to train the model, improve response accuracy, and enhance user experience. We ensure that this data is anonymized and cannot be traced back to any individual user unless required for the specific service being utilized.
4. Third-Party Processors: ChatGPT is developed by OpenAI, and any interaction with it may involve data processing by OpenAI's servers. OpenAI retains and uses data in accordance with its own privacy policy. We recommend that users review OpenAI’s Privacy Policy for detailed understanding.
5. Opting Out: Users have the right to opt-out of AI interactions at any point. If you prefer not to interact with our AI systems or want your data excluded from any training or improvement processes, please notify us directly at [email protected].
Information logged on the 4R Business System website When you visit the 4R Business System website, our server logs the following information which is provided by your browser for statistical purposes only: The type of browser and operating system you are using; Your Internet Service Provider and top-level domain name (for example - .com, .gov, .au, .uk etc.); Your computer's IP (Internet Protocol) address (a number which is unique to the machine through which you are connected to the internet). All of this information is used by 4R Business System for aggregated statistical analyses, such as Google Analytics reporting, or systems administration purposes only. More information about how Google Analytics collects and processes data is available at www.google.com/policies/privacy/partners/. Weebly also collects certain information about you when you transact with us through the use of Weebly. For more information about what data Weebly collects about you and how it processes it, see https://termsandprivacy.weebly.com/privacy-en.html#_Toc271497853.
Acceptance of Privacy Policy and its changes Your use of the 4R Business System website and any dispute arising out of such use of the website is subject to the laws of New South Wales, Australia. By using the 4R Business System website, you are accepting the terms of this Privacy Policy. This policy may change from time to time, so please check back periodically. Your continued use of the 4R Business System website and any other 4R Business System portal after any changes signifies your acceptance of those changes.
Making a complaint If you have any concerns or complaints about the way we handle your personal information, or if you believe that we have not complied with our obligations under the Privacy Act, please contact us at [email protected]. We will investigate your complaint and provide you with a written response. If we cannot resolve your complaint to your satisfaction, we will inform you of the steps available to escalate your complaint.
Contacting 4R Business System about this Privacy Policy For any further queries relating to your personal details or 4R Business System's Privacy Policy, please contact us at [email protected].
Here at 4R Business System, we respect your right to privacy. Protecting your privacy and the confidentiality of your personal information is a high priority for 4R Business System. Personal information regarding this website and all 4R Business System online portals (and any other 4R Business System printed materials) means information we hold about you from which we can search for and retrieve your identity. For example, we may collect and use your name and address details when you acquire or use particular 4R Business System products or services. 4R Business System understands that collecting your personal information imposes a serious responsibility upon us. We are committed to protecting your personal information. Where your personal information may be disclosed, and to the extent that we can, we believe in giving you a choice as to whom we may disclose your personal information to, and how these third parties may use your personal information for direct marketing.
Collecting and storing your personal information We collect personal information directly from you, and only to the extent necessary, to deliver and ensure that 4R Business System provides you with your requested product or service. For example, we collect personal information from you when you fill in our client application form online. We will always attempt to collect personal information from you using lawful and fair means, and never in an unlawful manner. The type of personal information we may collect from you generally comprises of name, company name, address, industry, number of staff in your company, years in business, contact details (including phone, fax and e-mail) and social media profiles (optional). We may also collect personal information such as your password through the process of joining 4R Business System as a client. If we do not collect this information, we may not be able to provide you with the 4R Business System product or service you have requested. If you supply us with the personal information of a third party, you agree to notify that third party of this Privacy Policy. Any information provided to and collected by 4R Business System is stored in Dropbox accounts as well as locally. Information provided to Salesforce, Eventbrite and Hubspot through our website will be stored on their own servers. We reserve the right to store your personal information even after you discontinue your 4R Business System client status. If you choose to not continue as a 4R Business System client, please contact us directly to request the deletion of all your personal information.
How we make use of your personal information 4R Business System will collect your personal information to provide you with, or give you access to, a particular 4R Business System product or service. 4R Business System may choose to disclose your personal information for the main purpose for which we collect it, with such disclosure reasonably expected by you. Some of these examples include, but are not limited to: Helping 4R Business System develop a stronger relationship with you; Internal client management, accounting and finance; Administrative reporting; Protecting you and 4R Business System from fraud; and As part of a 4R Business System campaign. Occasionally, we may employ a third party and may also disclose your personal information to them for the purposes of facilitating the distribution of marketing materials to you. We will not do this if you ask us not to do so. There are other situations where we are compelled by law to disclose your personal information. For instance, under certain circumstances we may be compelled to provide your personal information to law enforcement agencies or the Australian Taxation Office.
Direct Marketing 4R Business System may use the personal information we collect from you to identify particular 4R Business System products and services we believe may be of interest or benefit to you from third parties. This may include activities such as competitions, policy announcements or campaigns. We may then contact you to let you know about these products and services. If you do not wish to receive this direct marketing information from 4R Business System, please let us know.
Quality and accuracy of your personal information Accurate personal information about you enables us to provide you with the best possible service. 4R Business System will take reasonable steps to ensure the personal information we collect, use and disclose is accurate, complete and up-to-date. If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately at [email protected] and we will take reasonable steps to correct it.
4R Business System Campaigns 4R Business System conducts various campaigns and from time to time may use your contact details to update you on the status of a campaign if we believe it may be of interest to you. If you do not wish for 4R Business System to contact you via phone or email during a campaign, please let us know.
Security of your information 4R Business System takes reasonable steps to protect your personal information from loss, misuse, unauthorised disclosure or destruction.
Credit card details No credit card details are ever collected by or stored on our website or our system. Your credit card details will be collected and processed by PayPal and its secure gateway when you choose to join 4R Business System. We recommend checking PayPal’s Privacy Policy and your right to confidentiality under their Policy prior to providing your credit card details.
Cookies on 4R Business System website A "cookie" is a packet of information that allows the 4R Business System server (the computer that houses our website) to identify and interact more effectively with your computer. When you access our website for the first time, we may send you a cookie that gives you a unique identification number. Cookies do not identify individual users, although they do identify a user's Internet browser type and your Internet Service Provider. They may also store your usage information or settings in your browser. Our cookies allow us to keep track of the pages you have accessed while visiting our website. If you browse our website after signing into your client portal, it also allows you to page back and forwards through our website and return to pages you have already visited without requiring you to log in to our home page again. Our website is built using Weebly, who may also send you cookies. You can configure your Internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your Internet browser's instructions or help screens to learn more about these functions.
Use of ChatGPT and AI Technologies
1. Introduction to AI Interaction: 4R Business System employs AI technologies, including ChatGPT, to assist with customer inquiries, support, and various other interactive functions on our platforms. This helps us provide quick and efficient responses to user queries.
2. Data Collection: When interacting with our AI chatbot, the questions, feedback, or any information you provide may be processed and stored to improve the quality of our services and for training purposes. No personal identifiers will be used to identify an individual unless explicitly provided by the user for the purpose of the conversation.
3. Data Usage: The primary purpose of data collection during AI interactions is to train the model, improve response accuracy, and enhance user experience. We ensure that this data is anonymized and cannot be traced back to any individual user unless required for the specific service being utilized.
4. Third-Party Processors: ChatGPT is developed by OpenAI, and any interaction with it may involve data processing by OpenAI's servers. OpenAI retains and uses data in accordance with its own privacy policy. We recommend that users review OpenAI’s Privacy Policy for detailed understanding.
5. Opting Out: Users have the right to opt-out of AI interactions at any point. If you prefer not to interact with our AI systems or want your data excluded from any training or improvement processes, please notify us directly at [email protected].
Information logged on the 4R Business System website When you visit the 4R Business System website, our server logs the following information which is provided by your browser for statistical purposes only: The type of browser and operating system you are using; Your Internet Service Provider and top-level domain name (for example - .com, .gov, .au, .uk etc.); Your computer's IP (Internet Protocol) address (a number which is unique to the machine through which you are connected to the internet). All of this information is used by 4R Business System for aggregated statistical analyses, such as Google Analytics reporting, or systems administration purposes only. More information about how Google Analytics collects and processes data is available at www.google.com/policies/privacy/partners/. Weebly also collects certain information about you when you transact with us through the use of Weebly. For more information about what data Weebly collects about you and how it processes it, see https://termsandprivacy.weebly.com/privacy-en.html#_Toc271497853.
Acceptance of Privacy Policy and its changes Your use of the 4R Business System website and any dispute arising out of such use of the website is subject to the laws of New South Wales, Australia. By using the 4R Business System website, you are accepting the terms of this Privacy Policy. This policy may change from time to time, so please check back periodically. Your continued use of the 4R Business System website and any other 4R Business System portal after any changes signifies your acceptance of those changes.
Making a complaint If you have any concerns or complaints about the way we handle your personal information, or if you believe that we have not complied with our obligations under the Privacy Act, please contact us at [email protected]. We will investigate your complaint and provide you with a written response. If we cannot resolve your complaint to your satisfaction, we will inform you of the steps available to escalate your complaint.
Contacting 4R Business System about this Privacy Policy For any further queries relating to your personal details or 4R Business System's Privacy Policy, please contact us at [email protected].